1: The Seekers
- Attention Span Bias
2: Digital Learning
- "Microlearning: A Real-World Solution"
3: "Square Pegs, Round Holes"
4: Work and Key Elements for Microlearning Implementation
5: The Diagnostic Mind / Cognitive and Behavioral
- A Story About A Sea Captain
- Reflection and Microlearning
6: Practices: Trial and Error, Successive Approximation
7: Enabling Technologies: Tripod of the "Real-World" of Work
- Microlearning is Fixing, Solving and Improving
- Speed of technology
- Adoption by workers and learners
- Impact of what learning and training is about
8: A Vortex: Overlayering The Diagnostic Process, Trial and Error, and Tools and Technology Accelerate Work and Learning
9: Microlearning Core Principles and Beliefs
10: The Vortex
- Scope of Microlearning
- Experience Sharing and Expertise
- Tools & Technologies
- Content creation and Delivery Tools
- Architecture and eCosystem
11: Micro-Actions Step 1: Identify Insertion Points Within the Workflow
- Process Steps in Supporting Micro-Actions
- Identifying Insertion Points through Issues, Problems and Opportunities
- Identifying Insertion Points in the Workflow
12: Micro-Actions Step 2: Conduct an Incident Micro-Analysis
- Examples of Workflow Micro-Analysis in Supporting Micro-Actions
- Recap of Conduct a Workflow Micro-Analysis
- Do We Drop Training Needs Analysis?
13: Rich-in-Context and Ready-to-Use Knowledge and Solutions
- Micro-Actions Accelerate with Rich-in-Context and Ready-to-Use Content and Solutions
14: Micro-Actions Step 3: Creating Content and Solutions for Micro-Actions
- Diagnostic Process as it Relates to Rich-in-Context and Ready-to-Use Content and Solutions
15: Step 4: Collect Dynamic Needs for Micro-Actions
- Process Steps in Supporting Micro-Actions
- Discovering and Collecting Dynamic Need
16: Examples of Micro-Actions Answers and Solution
17: How to Make Large and Bloated Courses Microlearning Friendly
18: Conversion Steps of Courses to Microlearning
19: Creating Micro-Lesson - Step 1 Select Must-do and Must-Learn
- Two Levels of Design
- Sources of Must-Do and Must-Learn Content
- The Process Steps in Supporting Micro-Actions
- The Exception Approach
- Why Learners Don't Learn All the Content All the Time
- References - Useful Details
- Working Competencies vs Full Competencies
- "10 Steps on How to Use a Lathe Machine"
- "Six Steps of Coaching"
- Not All Content is Created Equal
20: "Creating Micro-Lessons - Step 2: Use an Event"
- What Do Workers and Learners Pay Attention To?
- Events Help to Set the Context
- Creating events from "squeaky clean" or a sanitized way
21: "Creating Micro-Lessons - Step 3: Present Content Always In the Context
22: "Creating Micro-Lessons - Step 4: Ask Micro-Questions"
- Micro-Questions: Use Target Questions as Learning Goals in the Context of the Real-World
- Micro-Questions: Using Recall Questions to Connect to Learner's Experience and Learner Readiness
23: "Creating Micro-Lessons - Step 5: Ask Application Questions"
- Types of Application Questions
- Analysis of the Situation
- Types of Questions That Lead to Solutions
- Micro-Questions and Application Questions are Frictionless Questions
24: Creating Micro-Lessons - Steps 6, 7 and 8 - Replace Learning Objectives with Target Questions, Create Learn-On-Need References, and Share the Lesson
25: Workshop Templates
26: Breaking 10 Training Rules Using Microlearning
27: Micro-References for Microlearning
- Simple Rules for Instant Answers
28: Bring Learning to Work
- "What is the role of Experience Sharing and Expertise in Microlearning?"
- Like water, Microlearning flows into the spaces of work
Chapter 29: "What We Know and Can Do Now"
30: Learning by Doing and Learning Through Work
31:Two Conditions for Microlearning Accelerated Growth - Experience Sharing and Expertise Development
32: Accelerating Experience Sharing and Expertise Development
33: Microlearning Tools and Technologies: It's about Creating Value
- Blind-Sided by a Love of Tools and Technologies
- Looking for Microlearning Values
- Usefulness of Tools and Technologies with Microlearning: Enablers and Accelerators
- Content Creation Tools
- Embedded Answers
- Enabling Sources Tools and Technologies
- Why are Chatbots Considered Microlearning Tools?
- Experience Sharing and Expertise Development
- Cardinal-Rules in Selecting and Implementing Tools and Technologies
- Microlearning Architecture Overview
35: Key Points in Microlearning Architecture and Implementation
36: Implementation: Microlearning is the "It's-Always-There" Solution
- "Microlearning Adoption Behaviors" - An Observation
- "Reducing Down the Cost of Learning Production to 30%"
- "Check Out These Numbers"