Obtain 25 ready-to-use micro-scenarios and mini-stories for micro- eLearninglessons on HR compliance, safety and sales/call support topics. Only one (1) rule and requirement needed: attend the workshop to obtain the bonus!

Why use Micro-lessons

• Engage your learners
• Improve learners’ experiences
• Add them to your existing eLearning
• Integrate them into your webinars
• Use them as references
• Utilize them to spark classroom conversations and exercises
• Send them as reminders and refresher lessons
• Employ as guide or inspiration in developing your eLearning
• Use them as seeds in your social learning conversations

List of Micro-lessons

Please see the list of the 25 micro-lessons. Click the items with link “Live Example” to preview examples.

HR Compliance
 

1. Can You Tell Me If My Job is Safe? – awareness of ethics and difficult conversations Live Example
2. Can’t a Person Compliment a Woman Anymore? – awareness on sexual harassment compliance Live Example
3. If There is Booze – awareness of religious discrimination
4. Is Age a Problem? – awareness of age discrimination
5. Would Maria Quality? – for benefits compliance
6. Pumping Resume – for ethics discussions
7. I Paid More – handling customer complaints Live Example
8. Are You a Dork? – how to deal with bullies
9. Do What I Tell You! – how to detect bullies
10. Sarcasm at Someone’s Expense – how to discourage bullies
11. Report Me, Now? – reporting bullies
12. I Can Handle the Job – awareness of handicap discrimination
13. I Am a Family Man – awareness of marital status

Sales and Support
 

1. I Paid More – handling customer complaints
2. Your Product is Under Recall – handling customer objections
3. Lost Package – handling difficult callers Live Example
4. Are You Nasty or What? – dealing with nasty callers
5. What Would You Rank Highest? – probing for more sales
6. Do I Hear You Say...? – confirming the customer is sold
7. Have You Tried This or That?– Upselling sales

Safety
 

1. Can You Catch a Robber? – safety in stores and facilities
2. Gas and Fire – Don’t Mix – lapses in safety
3. Washing Hands – common safety issues
4. I thought She Would Take Care of It – proper shift change
5. Oh My God! Someone Has a Gun – dealing with emergency calls

About the micro-lessons: Description and acquisition conditions

Micro-lessons are created in the Articulate Storyline authoring tool. You will receive zipped files for each of the micro-lesson. You are prohibited from selling and distributing the micro-lessons. Your right to use the micro-lessons are limited to your company internal training only. The micro-lessons are properties of Vignettes Learning. You will receive the micro-lesson files only at the workshop. Contact support for any questions.



If you are unable to attend the workshop but wish to purchase the 25 Micro-Lessons, you may do so. For $1,950, you purchase 15 of the micro-lessons or for $3,950 you may obtain all of the 25 micro-lessons. Please send us a message by completing the contact form with specific details of your request. Please type “25 Micro-Lessons” on the subject. Thank you.