How do you train your frontline leaders as learning accelerators, not trainers lecturing and pushing content? Let them do what is natural: conversations, fixing, solving and improving work and using them as learning moments for their co-workers and teams.
Due to the massive impacts of the COVID-19 pandemic, organizations are scrambling to survive and reinvent themselves. The field of training has been hard hit with limited budgets and the sudden shift to remote technologies. Furthemore, L&D teams are expected to train more people with fewer resources.
Studies show that the roles of frontline leaders will need to undergo a reset or reinvention to deal with the impacts of COVID-19. Progressive companies are extending their L&D efforts relying, more on the frontline leaders to take on the role of coaching and training. The challenge, however, is that these frontline leaders are also stretched out and face rapid demands in their jobs; so being a trainer as an added task is yet another item on an already overwhelming “to do” list. The old concept of train-the-frontline leader as trainer no longer works.
Your role as trainer, designer and L&D leader is even more crucial today. Frontline leaders rely on you to introduce new ways of improving the performance of their teams with the new demands.
Frontline leaders can become good trainers, if we follow these rules:
The New World of Frontline Leaders
This workshop employs the “Fix-Solve-Improve Thinking Model.” It is a simplified, easy-to-use and tested model for new and upcoming frontline leaders to learn how to help team members do critical analysis and problem-solving at work. The model is an ideal guide for trainers and designers to upskill frontline leaders to accelerate learning with their team while doing work. This helps frontline leaders co-learn with team members in the flow of work.
By attending the workshop, you’ll obtain the following resources to help you conduct or implement "The Learning Accelerators Course for Frontline Leaders".
As part of the workshop, you will receive one pack of the Fix-Solve-Improve Thinking Cards and a poster. The cards and poster are companion job-aids for trainers and frontline.
The workshop is designed for trainers, designers, and L&D and operations professionals who have the need to implement leadership development programs for frontline leaders. The trainers attending this workshop will learn to train using a simplified model that is intended to help new, upcoming, and high-potential frontline leaders.
This workshop is highly interactive, engaging, and deep in learning. Participants will participate in three live ZOOM virtual (2 hours each) sessions. They will also submit small exercise documents to translate ideas into actual applications. Participants will also access a secure and private website for references, videos and exercises.
About Ray Jimenez, PhD - Lead Facilitator, Mentor and Coach
Ray started his career in operations management, information technology and organization development. His background allows him a special expertise that combines the hard sciences in operations and technology with the learning sciences. Ray is the chief learning and software architect and strategist of the webinar community TrainingMagNetwork. In partnership with Training Magazine, Ray’s team has grown TrainingMagNetwork to 180,000 members with hundreds of webinars.
Ray Jimenez, Ph.D., spent 15 years with Coopers & Lybrand in the areas of management consulting and implementation of learning technology solutions. Ray is the author of Workflow Learning, 3-Minute e-Learning, Scenario-Based Learning, Do-It-Yourself eLearning,Story Impacts Learning and Performance eBook and an upcoming book, Hyper Story Learning Design. Ray has worked with American Bankers Association, Neiman Marcus, the U.S. Air Force, NASA, Blue Cross, Goodwill Industries, Pixar Studios, Edison Missing Group, Dendreon, Netafim, Progressive Insurance, Bridgepoint Education, California Institute of Technology, MIT, to name a few.
He is the Chief Learning Architect for www.VignettesLearning.com. Ray teaches at the University of California, Irvine, University of Texas Southwest Medical Center, Dallas, Assumption University, Bangkok and Open Learning University, Hong Kong. He is a sought-after expert and workshop facilitator for Training Magazine, Learning Guild and ATD Conferences.
Ray is a master webinar presenter. He makes participants alive, active, engaged, at ease, learning – never a dull moment. Webinar participants describe Ray as “fun,” “engaging,” “technically savvy,” “provocative,” “inspiring,” and “has depth and experience in learning system.
Mentors and Co-Presenters
|Jonathan Workman||Crystal L. Fernandes-Harris|
|Melissa Erceg Dougherty||Susie Tiggs, Ed.S|
|Victoria Darnbrough||Nicole Dalton|
|Brenda LaRose||Kath Cherie|
For More Information
For interested participants outside of the US with inquiry regarding time differences, please click on this link to see time conversion example and find your related time. Thank you.
Whole Group Main Session Date: Virtual Zoom Sessions
Session 1: November 30, 2023
Session 2: December 07, 2023
Session 3: December 14, 2023
Fallback Date : December 15, 2023
(In case a session is moved due to technical issues.)
8:30 am - 10:30 am - Pacific
9:30 am - 11:30 am - Mountain
10:30 am - 12:30 pm - Central
11:30 am - 1:30 pm - Eastern
Please email us to let us know how we can help with special arrangements and mentoring support. Kindly provide us with details to better assist you.
FeesOne participant - $750.00
20% Special Early Bird Discount
(Valid for registrations up to 45 days before the workshop)
10% Early Bird Discount
(Valid for registrations beyond the special early bird period up to 30 days before the workshop)
5% for the second participant from the same company attending the same workshop sessions
5% Government/Non-profit Discount
Please contact us for assistance.
Group discount for several participants, or attending both workshops.
Special format and design and discounts if you have a small group of 6 or more.
Please contact us for assistance.
If you have more than 10 facilitators and presenters, please contact us to learn more on how you can obtain the license to the “Training Frontline Leaders as Learning Accelerators Certificate Workshop”. Contact us!
For a group of 6 or more participants, please contact us for special pricing and benefits. Contact us!