About Situation Expert

You learn and become an expert faster when you "Learn Through Work."

To view more videos for owners, participants and team members and simple steps, click here.

Situation Expert impacts work directly

Sitches (Situations) help in the following ways:
  • Fix, solve and improve work issues.
  • Impact work results.
  • Accelerate sharing of experiences.
  • Create reliable and dependable answers to work problems.
  • Reduce the gap between learning and applying.

We define expertise as capacities to "think through" problems and finding solutions. Anyone who "knows something" and "can do something" is an expert in his/her own area. He or she can contribute and share expertise no matter how narrow or expansive.

We believe "Through Work We Learn"

Situation Expert (TM) helps workers learn while doing work. Situation Expert puts learners and team members in work situations. They learn by doing and thinking. They learn real-life issues! They become situation experts, fast! Situation Expert (TM) supports continuous self-learning, analytical thinking and creative problem-solving and measurement of work impacts.

Speak with an Expert

While at Work - To Fix, Solve and Improve Issues

Use the system anytime and anywhere to build expertise. Share experiences and seek help or assist others in:
  • Projects
  • Brainstorming
  • Problem-solving / Troubleshooting
  • Experience sharing
  • Success storytelling
  • Continuous self-directed learning
  • Saving knowledge from experiences

Add Real-Life Situations in Formal Learning to Help Learners Apply Ideas

Engage and help learners learn. Add in-depth discovery and meaningful real-life exercises in:
  • Microlearning
  • eLearning
  • Webinars
  • Classroom training
  • Coaching
  • On-the-job training
  • References and FAQs

The Process

The process starts with identifying a situation (Sitch). Workers and learners can then do Deep Dive Thinking and analyze the causes using a variety of tools. They can also provide solutions or search ideas in from other members’ experiences. Finally, workers and learners can post successes and impacts.
The process

The Sitch (Situation)

A Sitch can be a challenge that the company/organization is facing or needing to reach out for help in solving. Sitches are situations, jams, issues, errors, gaps, troubles, stoppages, employee challenges and many others to fix and solve. They are also opportunities to improve, grow, expand, and introduce better, faster and cheaper ways to get the desired results.

Instant Thinking

After you create or review the Sitch, enter your Instant Thinking. Instant Thinking are initial thoughts, intuitions, gut feels, guesses, preliminary ideas, sometimes half-baked ideas but are helpful in brainstorming. These are based on your first impressions and instant recall of whatever memory you may have. In Deep Dive Thinking, you will do more deliberate thinking.

Deeper Learning

Fix Sitches with the help of the different available Actions which enable analysis, critical thinking, assessments, visualizing, seeking patterns, learning from others, sharing work and collaboration. There are 20 Deep Dive Thinking Tools.

80/20 Ideas
Group Discussions
Pros and Cons
What Ifs
Improving Work
Risk Analysis
Identifying Items
Consequence Thinking
Item Matching

Mapping Ideas
Scaling Capability
Go / No Go
Steps / Procedures
Testing, Trial & Error


Sense Making

Sense Making is capturing the essences of the patterns and connections of ideas that you think are valuable. This is a synthesis of the key ideas you learned from the Sitch. Others call this also as the "takeaways."