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Story-Based eLearning Design
Microlearning for Disruptive Results
The Masterful Virtual Trainer
Scenario & Story-Based Content Development
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Critical Thinking For Modern Learners
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Can You Handle This Customer?
SBL Session 1 References (v2)
SRIA
setup
relate
interpret
apply
objectives
references
lessons
event/incident
embedded content
small lesson
hyper story
conflict
emotions
character
conversations
must learn
learn on needs
conversation
Type and press enter to add a tag. You can add multiple at once.
apply
character
conflict
conversation
conversations
embedded content
emotions
event/incident
hyper story
interpret
learn on needs
lessons
must learn
objectives
references
relate
setup
small lesson
SRIA
Description
Show
Teaches about sales techniques
Path to Expertise
Improving Performance
Can You Handle This Customer?
Materials & Instructions
Scoring Keys
Expert Answers
Peer Answers
Can You Handle This Customer?
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Survey Results
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