1. Frontline Leaders are now our first line of defense when dealing with uncertain situations.
2. Emotional sentiments are growing in organizations. The shifting nature of work and the worker's hesitation to report onsite due to his/her own personal and safety reasons are a few challenges in the workplace.
3. Frontline Leaders are reliable in these situations since they are already training their team on a day-to-day basis.
4. Find a way how to augment that capability rather than training them by using the old-fashioned way.