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About
Groups
Resources
Workshops
Workflow Learning & Experience Design
Story-Based eLearning Design
Microlearning for Disruptive Results
The Masterful Virtual Trainer
Scenario & Story-Based Content Development
In-House
Training Frontline Leaders
HYBRID Remote and Hands-On Training
Advanced Skills In Webinars
Critical Thinking For Modern Learners
Architect Workshop
Nomad Learners
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Insurance Processor Answers
Instant Answers
Description
Show
Where to go for missing information
The Problem: The "what" and "why".
Materials & Instructions
Scoring Keys
Expert Answers
Peer Answers
The Problem: The "what" and "why".
Looking for lists of property, names of contacts, phone numbers.
The Answers: The experiences (mine/others), records, logs, guides, etc.
The salesperson has to have the basic information and as long as they provide contact information I can gather the rest.
The Trial and Error: What, how, when to test and experiment.
Leave notes for the salesperson, complement them when they bring in good information.
The Results: Did it work, how, when, what conditions; Next actions.
Giving complements made the best result.
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