John H - MVT example.

Nixdorf - MVT examples.

Brodnicki Project One, MVT examples.

This is an example of low-tech ways to provide customers and employees pricing information. Pricing in plastic quick roll device is faster for some item prices than in a computer. Low tech solutions are also supported Micro-Actions.

Card Swiper - Pay Delay POS, Terminals, System, Card, Reader, Failure, Swipe, Strip, ATM, Customer

System Down Issues - System Down!  POS, Terminals, System, Freeze, Down, Transaction, Customer, Purchases

No Barcode - Barcode on a Banana POS, Terminals, Point, Sale, Barcode, Scan, Transaction, Time

CSR Theft - Get out of my Drawers! POS, Terminals, Point, Sale, Theft, Cash, CCTV, Loss, Prevention, Security

Post-Sale Pricing - The Neverending Sale  Discounts, Sales, Price, Advertisement, Flier, Policy, Manager

Combining Discounts - Double Discount Dilemma Discounts, Sales, Price, Coupon, Double, Policy, Rules, Transaction, Report

Online Price Match - Price Match Snatch Discounts, Sales, Price, Match, Online, Competitor, Salesperson, Customer, Mobile

Shelf Labels - Sale Tag Switcharoo Discounts, Sales, Shelf, Labels, Print, Complaints, Customer, Manager

Improper Refund - Show Me The Money! Product, Returns, Refund, Cash, Improper, Process

BORIS (buy online, return in-store) - Why Can’t We Be Friends? Product, Returns, BORIS, on-line, physical, brick, mortar

Return categorization (malfunction, missing parts, damaged packaging) - Whirlwind of Returns Product, Returns, category, accurate, customer, service, CSR

Merchandise Planning - Black Friday Blitz Merchandise, Planning, Allocation, Black Friday, Customer, Angry, Television, TV

Store Processes Merchandise Allocation Loss Prevention - Right From Under Our Noses Theft, loss, prevention, shopping, check, steal, receipt, greeter, report, CCTV

Fraudulent returns - Money for Nothing How Do We Put An End To Fraudulent Returns? Product, Returns, Fraud, Retail, Shopping, Customer, Service, CSR, Inventory

Workforce Planning - Temp Hire Tantrum Merchandise, Allocation, Workforce, Planning, Temporary, Holiday, Projection, Communication

How Do We Properly Staff Up for the Holidays?

Retail Replenishment - Fidget Spinner Faux Pas Merchandise, Allocation, Retail, Replenishment, Fidget, Spinner, Sales, Demand, Angry

Teaches how to stock hot items so you don't run out

Session 4 - Microlearning References

Micro.Expert Exercise Software