Where’s the Report?

 
Situation
General information of the situation
Resources
Alert Others
Situation
General information of the situation
Alert Others

Situation

The situation is where you start. You learn by dealing with real-life work situations. Provide a short description of the situation for the learners to work on. Along the way, you will impact results.
Sitches are situations, jams, issues, errors, gaps, troubles, stoppages and many others to fix and solve. They are also opportunities to improve, grow, expand, and introduce better, faster and cheaper ways to get the desired results.
What is your Situation and Question?
Put yourself in Mark’s situation. How would you handle the unexpected and unknown? How do you, as Mark, scale your capabilities to address the issue at hand?
What's the biggest challenge?
Mark is swamped and failing to anticipate the demands from different people.
What's the objective?
Initiate the thinking process so that you can help Mark. By pretending you are Mark, anticipate and prepare for the unknown and unpredictable.
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Ray Jimenez, PhD    
February 10, 2020