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My information is GONE!

 
Rej 150x200
Situation
General information of the situation
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Situation
General information of the situation

Situation

The situation is where you start. You learn by dealing with real-life work situations. Provide a short description of the situation for the learners to work on. Along the way, you will impact results.
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Sitches are situations, jams, issues, errors, gaps, troubles, stoppages and many others to fix and solve. They are also opportunities to improve, grow, expand, and introduce better, faster and cheaper ways to get the desired results.
What is your Situation and Question?
A manager is dealing with a computer glitch that is caused his/her information to disappear; his/her healthcare depends on that information to get discounts.
What's the biggest challenge?
Finding someone to speak with who is not just reading a script and has the authority to make decisions.
What's the objective?
Solving this manager's issue and making sure the documents are there and applied.


Rej 150x200
Ray Jimenez, PhD    
March 26, 2020
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