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File Sharing for Computer Lab Employees

 
Rej 150x200
Situation
General information of the situation
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Situation
General information of the situation

Situation

The situation is where you start. You learn by dealing with real-life work situations. Provide a short description of the situation for the learners to work on. Along the way, you will impact results.
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Sitches are situations, jams, issues, errors, gaps, troubles, stoppages and many others to fix and solve. They are also opportunities to improve, grow, expand, and introduce better, faster and cheaper ways to get the desired results.
What is your Situation and Question?
Worker in the computer lab is unable to access files on the shared network drive through the intranet portal. Collaboration, task completion, and productivity is impeded.
What's the biggest challenge?
The portal is a 3rd party product and ITS doesn't really know why it sometime doesn't work. Rather than research the problem, they recommend moving files off the shared network drive and into Office 365. They have provided no information about best practices and have not developed the infrastructure for the organization to move department files to Office 365.
What's the objective?
Find an Office 365 solution for all employees to access department files easily and efficiently from any device and location.
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Collaboration (4)
File Sharing (4)
Office 365 (4)


Rej 150x200
Ray Jimenez, PhD    
March 26, 2020
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