How do I use this system again?

 
Situation
General information of the situation
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Situation
General information of the situation

Situation

The situation is where you start. You learn by dealing with real-life work situations. Provide a short description of the situation for the learners to work on. Along the way, you will impact results.
Sitches are situations, jams, issues, errors, gaps, troubles, stoppages and many others to fix and solve. They are also opportunities to improve, grow, expand, and introduce better, faster and cheaper ways to get the desired results.
What is your Situation and Question?
Employees forget how to use the HR system which results in either not completing tasks in it or asking a multitude of questions requiring responses from someone in HR. The situation negatively impacts productivity.
What's the biggest challenge?
Infrequent use of the system means no muscle memory is developed and perception that the system isn't user friendly.
What's the objective?
Develop self-sufficiency and proficiency in using the system.

Ray Jimenez, PhD    
March 26, 2020