What's the Situation?
Jenna is a part time track coach at a high school. She has a full-time job elsewhere .Jenna failed to follow established social media rules. After she contacted some of the young teens outside of her job duties and using her personal phone, some parents complained that she is overstepping boundaries. She has now been called in to the principal's office to be reprimanded. Her violations may result in her being fired.
What's the Situation?
This lady represents a pattern of how badly customers are handled. Complaints rose to 45% last month and it shows no signs of improving. The customer care department says it is the case of the increasing number of defective products. The production department claims all products pass high testing. Meanwhile, the high rate of returns continues.
What's the Situation?
GIS specialists new to using lidar data cannot tell for sure whether or not lidar data exist for a region. This can result in time delays, lack of use of highly accurate lidar data, costly duplication of effort e.g. where the data do exist but that remains unknown, a costly, time consuming large scale (duplicative) effort could be undertaken to collect data that already exists.
What's the Situation?
Human Resources paper costs estimated $1840.00 (40% office supply budget) per fiscal year.
What's the Situation?
Mark is unable to complete work in a timely manner.

Mark needs to have a conversation about deadlines and priorities. While having conversations, Mark may be able to determine which work can wait and engage in critical thinking by using "what if" in his thought process.
What's the Situation?
Mary and Peter need to agree on how to proceed. In the current environment, they are not focusing on solving the problem; just making excuses (Peter). The disagreements are delaying completing the project. They need to discuss each item causing problems together and reach a consensus I suggest they start a conversation and brainstorm - use sticky notes for each different thought/suggestion, then, walk through the suggestion to determine "what if."
What's the Situation?
This lady represents a pattern of how badly customers are handled. Complaints rose to 45% last month and it shows no signs of improving. The customer care department says it is the case of the increasing number of defective products. The production department claims all products pass high testing. Meanwhile, the high rate of returns continues.
What's the Situation?
This lady represents a pattern of how badly customers are handled. Complaints rose to 45% last month and it shows no signs of improving. The customer care department says it is the case of the increasing number of defective products. The production department claims all products pass high testing. Meanwhile, the high rate of returns continues.
What's the Situation?
I spoke with Mr. Perkins. He said he filed a complaint with our company, but we ignored him, so, he hired an attorney. After 2 years, his attorney just stopped helping him. He is asking if we can help him. I checked our system, but I could not find his record. He may join a class action suit, I am guessing. Mr. Perkins said we discontinued paying for his medical benefits and after 30 years of paying premium he feels we failed to do our obligations.
What's the Situation?
A real problem employee who cannot properly do the tasks that he should be able to do. Uses twice the time compared to other workers but the results are so bad that they need to be redone.
What's the Situation?
I've just been assigned as project manager and I want to be good at this. But I'm having all these issues about delays and unexpected costs. I'm under a lot of pressure to reduce additional costs and stick to the budget. How do I handle this?
What's the Situation?
This lady represents a pattern of how badly customers are handled. Complaints rose to 45% last month and it shows no signs of improving. The customer care department says it is the case of the increasing number of defective products. The production department claims all products pass high testing. Meanwhile, the high rate of returns continues.
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