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Use photos and stories to avoid boring lessons. memories, relationships, emotional
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The human element covers the emotional side, its application, and the learners' experience in finding solutions to problems.
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Controversies are events that should not happen and are outside the norm, unexpected, wrongdoing, and undesirable.
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Use hyper-stories to inculcate in the learner's emotion. It will continuously sustain the interest of the learner and the emotion that drives their curiosity. motivation, logical, commitment
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Using reflective questions in webinar conversations is enjoyable on the participants' end because it is far from just lecturing. Embedded answers, reflect on answers
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We must train workers to contribute productively through a structure or methodology. solve problems, fix, improve, work issues
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Learners can always refer to the lessons from training and documentation but generally we want them to find the answers using their experience at work. standards, scaling, validate, elevate the conversation
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The lack of presence and connection is most often replaced by digital options. Even in face-to-face training, empathy is very elusive.
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