Jenna is a part time track coach at a high school. She has a full-time job elsewhere .Jenna failed to follow established social media rules. After she contacted some of the young teens outside of her job duties and using her personal phone, some parents complained that she is overstepping boundaries. She has now been called in to the principal's office to be reprimanded. Her violations may result in her being fired.

Jane is a new employee and during her one-on-one meeting with her new boss she expresses her frustration with completing all of the required eLearning courses. She is not sure which courses to take and in what order. To complicate things, she is sometimes interrupted by incumbent employees who stop to talk. Additionally, Jane's training is sometimes interrupted during busy times and she is asked to assist customers.

A learning design company regularly hires IDs in batches and engages them in an onboarding program that has several goals: familiarize IDs with the company's policies, procedures, pertinent documents, and related practices; 2) introduce and engage IDs with the actual tools and templates they will use once they are vetted; 3) determine how the new IDs work with their peers and supervisors particularly on team projects and in terms of work feedback and revisions; 4) Identify IDs level of creativity when it comes to learning design.

The onboarding is extensive and involves the actual design of a learning experience (no development) for which eight hours have been allocated (the onboarding is a total of 40 hours). There are a lot of moving parts that IDs need to stay on top of. Built into this work is their nervousness of doing "the right thing" as a new ID in a new company with specific work structures and approaches. And their desire to come on board and thus be "perfect" during the onboarding.

Team Leaders struggle with how to hold conversations with Team Members regarding performance concerns and issues

Our patients' eyes need protection from splatter during dental procedures; We want to protect them and avoid costly consequences of eye injury.

Costs associated with Regional Meetings and Conferences

Fairly recently we started making all our off-the-shelve e-learning modules and other resources more learner focused and fully accessible. Due to the high volume of work (development of 143 components within just a few months, we had to work with free-lance IDs/builders in addition to out internal staff. As the external IDs had never created fully accessible modules before, we up skilled them along our own IDs and provided them with an in-depth build guide and a fully accessible template. We also used Teams so that all of us could share their experience and we could help each other figuring out solutions. However, the majority of modules we received back from the free-lancers had major issues and internal staff spent a huge amount of time amending their work.

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I work from home 2X/week and my motivation/ on task behavior ebbs and flows.

Outreach Workers need to improve the number of members engaged in Care Management upon initial outreach and connect to CM and resources

Because of a federal government directive, federal employees are encouraged you to implement automation into their work.

Moving up to half the on-boarding training to on-line and redesigning the training.